Cancelled in cooling off period but still can’t get the refund they promised me. Scammers.

I cancelled my subscription a year ago and they debited my credit card again this year – now way to make contact with them apart from a contact form which seems to go nowhere.

Avoid – Dead profiles. Waste of time. I’m reluctant to even give 1 star. I signed up for 6 months and was happy to pay and try it out. However, I decided to cancel after a week as I realised there were a lot of dead profiles on there. This got confirmed when I recently discovered they still have my profile on there, nearly 2 years since I cancelled and requested it be deleted.

Absolute scam, if you’re serious about meeting someone, this site will mislead you, take your money for minimum of 6mths and then send you limited prescribed matches which do not even match what you are looking for…a total fabrication and exploitation…left after 6 weeks, despite having paid for a 6 mth subscription it was that bad…and you’re not reimbursed….save your money, definitely do not bother. Don’t touch with a bargepole, waste of time!

I joined a while ago but wasn’t on there very often, but decided to login and check things out, I couldn’t login so I asked for a email with password reset, I never got it so I contacted the help page, I got an email saying sorry for your login issues we have manually sent you a password reset , I never got it glad I’m not wasting my money paying to be a part of this money grabber online website, which looks like because I’m not paying they don’t want me on there, fairly annoyed right now with the mediocre help I’ve received all I can say is don’t waste your time or money.

This website used to be great, now it’s this annoying thing that I regret wasting my time joining. I can’t seem to find how to just browse people’s profiles without doing the like or don’t like swiping thing, so you only see 1 person at a time. Could be there forever! Mind you, 100 plus likes on my profile and not a single message yet? Nah, this is crap now. Will unjoin because it’s not at all user friendly. Also can’t see how to set to show only users in my location, I did that in the settings and it made no different. Only shows ppl in foreign countries!

This platform is very disappointing. Premium membership is a snare for people trying to date online. Frequently receive false likes from all sorts of people. The Android mobile app is buggy and unrefined. The website isn’t much better. Professional robbery.

Sad to see such attitude, but their photos, questions and attitudes are very political oriented. If you have different political belief, you will have difficult and hard to deal with.

This app has very few Australians on it. I get lots of likes from people overseas, mainly America but very rarely see any Australian men as matches let alone any in the area where I live. I feel like I have wasted my money.

So many fakes, scammers and catfish on this site! Not to mention this site want you to pay for a membership so in their wisdom they heavily restrict what you can use for free. Not sure how that inspires me to want to buy a membership!

I cannot cancel my membership, and being billed. Others are too. Customer service and contacts do not answer. They billed my even though I requested cancellation. I cannot cancel, there is no option. Customer Service do not respond.

I went on this site for free. I did not sign up to any agreement. On looking on line there fee is $9.99 or thereabouts a month. For the last two months since I viewed their site they have deducted $99.00. I lodged a complaint with PayPal and they said I had a payment agreement wit B2. As far as I know I never agreed to any deductions let alone $99.00 a month. All I did was take up the free offer and have a look. Keep away from this site it is not safe if they can trick you like that. Also there should be stronger consumer protection against such people.